Returns & Exchanges
At Isotoner, we want you to be completely satisfied with your purchase. If you are not happy with your items, we accept returns of unworn, unwashed merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid return shipping label, which will be sent directly to your email.
Package Your Items
Place the items in their original packaging, include the packing slip, and securely attach the prepaid shipping label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing